Tämä tila kuvaa Cynefinin käsitteitä Chaos sekä Disorder.
Chaotic: Snowden defines chaos as the situation when there is no apparent relationship between cause and effect. In chaotic systems, there might be some simple rules underlying the chaos, but they won’t be obvious. Immediate action is required to stabilize the situation. In crisis management, only after taking action can one begin to make sense of what is happening.
Disorder: This is the state of not knowing which domain applies. Snowden suggests that the first step is to break down the situation and assign its parts to the appropriate domains so the right response can be chosen.